Start using the XmR control chart/Process behavior chart to track all of your Key Performance Indicators (KPI’s). You probably already have the data, and these charts will tell you if your process is “in” or “out” of “Control”. Unless you have this key bit of information you may be spending precious time trying to change
The 7 Performance Signals to Look For in Your KPIs
The 7 Performance Signals to Look For in Your KPIs The simple secret to prioritising the KPIs that need your attention is to monitor the size and direction of the gap between current performance and targets. Your performance measures are there to give you advice about...
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